The types of information we collect
We may collect and store the following types of personal information about you when you use our website and contact us in relation to our service:
- Name, address, telephone number, email address, company details and job position;
- Information that you provide for a specific purpose, such as to provide you with certain information you request or to send you emails or newsletters;
- Information in connection with communications you send us, for example to report a problem or submit queries;
- Details of the functions and services you select or use on the website; and
You can opt-out of certain uses of the personal information we collect from you. For more information on how to opt-out, please see below.
We may automatically collect information such as the type of internet browser and operating system you use, the Internet Protocol address of the computer you are using, the site from which you linked to our website and the website you visit as you leave this website. We use this information to collect broad demographic information about the visitors to the website and to improve the website’s content and to help us understand how users are interacting with the website and services provided.
What are cookies
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website during your browsing session or on each subsequent visit, or to another website that recognises that cookie. The cookies we set do lots of different jobs, like help us to improve the website and to deliver a better and more personalised service, remembering your preferences, and generally improving the user experience.
Cookies can be categorised in accordance with the categories found in the ICC UK Cookie guide as set out below:
Strictly necessary cookies – these cookies are essential in order to enable you to move around a website and use its features and enable services you have specifically asked for. Consent is not generally required for these cookies.
- Performance cookies – these collect information about how visitors use a website, for example, by recording which pages users go to most often (usually on an anonymous basis).
- Functionality cookies – these cookies allow a website to remember the choices a user makes, such as a user name or language preference.
- Targeting or advertising cookies – these collect information about a user’s browsing habits and are usually placed by advertising networks with the website operator’s permission.
- Cookies can also be categorised in accordance with how long they are saved on your device: “Session cookies” are short-term cookies that are only saved on the computer’s memory for the duration of a user’s visit to the website, whereas “Persistent cookies” remain saved in the computer’s memory for a set period of time, even after the browser session has ended.